App and software development · Delivered online · anywhere in Ireland
AI features and chatbots
Whether this needs a licence in Ireland
No licence required
Taken from the statute below; not yet reviewed by a lawyer
AI features and chatbots: what the job involves
Adding artificial intelligence to a website, app or internal process: a chatbot that answers from the business’s own documents, summarising or drafting text, classifying emails or extracting data from forms, usually by connecting to an AI model through an API. It must be built with the EU AI Act and data protection in mind.
Also asked for as: AI developer · chatbot for my website · AI chatbot · ChatGPT integration · AI automation
How the job is usually done
- Agree the task, what a good answer looks like, and what the AI must never do.
- Check the data it will use, whether personal data is involved, and where the AI provider processes it.
- Choose the model and provider, and build a small prototype on real examples.
- Measure the results against the examples, and add limits, human review and a fallback to a person.
- Add the notices users need, such as telling them they are talking to an AI, and logging.
- Launch to a small group, monitor answers and costs, then widen.
- Hand over the prompts, configuration, code and documentation.
AI features and chatbots: what is included
Usually included
- Defining the use case and test examples
- Prototype and build of the agreed feature
- Connecting to the chosen AI provider in the business’s account
- Guardrails, a human fallback and the AI disclosure to users
- Testing, monitoring setup and documentation
Usually not included — agree it separately
- AI provider usage fees, paid by the business
- Training a model from scratch, which is rarely needed
- Preparing or cleaning large document collections, unless agreed
- Legal advice on high-risk uses such as hiring, credit or health
Materials and who supplies them
- AI provider account and API keys, in the business’s name
- Documents, FAQs or examples the AI will use, supplied by the business
How long it takes
A prototype on a well-defined task can take days to a few weeks; production features with many documents, integrations or careful evaluation take longer.
AI features and chatbots: the rules in Ireland
What the official sources say, checked against them on the date shown. A summary, not legal advice — follow the link to read the rule itself.
AI systems that interact directly with people, such as chatbots, must be designed so people are told they are dealing with an AI unless that is obvious, and systems generating synthetic text, images, audio or video must mark their outputs as artificially generated. These obligations apply from 2 August 2026 under the Regulation as published.
Applies to: the provider of the AI system and, for deep fakes and published text, the business deploying it
EU AI Act (Regulation (EU) 2024/1689), Articles 50 and 113 · eur-lex.europa.eu · Checked 10 October 2026
Businesses that deploy AI systems must take measures to ensure a sufficient level of AI literacy among the staff who operate and use them; this has applied since 2 February 2025.
Applies to: the business using the AI feature
EU AI Act (Regulation (EU) 2024/1689), Article 4 · eur-lex.europa.eu · Checked 10 October 2026
People have the right not to be subject to a decision based solely on automated processing that has legal or similarly significant effects on them, with limited exceptions and safeguards such as human review.
Applies to: the business using AI or automation to make decisions about people
GDPR, Article 22 · eur-lex.europa.eu · Checked 10 October 2026
Processing likely to result in a high risk to people, such as new technologies, large-scale profiling or systematic monitoring, needs a data protection impact assessment before it starts.
Applies to: the business, as controller
GDPR, Article 35; Data Protection Commission guide to DPIAs · dataprotection.ie · Checked 10 October 2026
Software that handles personal data should be built to collect only what it needs, protect it by default and let people use their rights, such as access and deletion; the business must also give a privacy notice when it collects data.
Applies to: the business, which should require it of the developer
GDPR, Articles 13, 25 and 32 · eur-lex.europa.eu · Checked 10 October 2026
Cloud hosting, analytics or third-party services that send personal data outside the European Economic Area are restricted transfers and need an adequacy decision or another safeguard such as standard contractual clauses.
Applies to: the business, as controller
GDPR, Chapter V; Data Protection Commission · dataprotection.ie · Checked 10 October 2026
A developer or agency that hosts the system or can access its personal data on the business’s behalf is a processor, and must have a written contract with the business covering the matters in Article 28 GDPR, including security, sub-processors and deleting or returning data at the end.
Applies to: the business, as controller, and the developer, as processor
GDPR (Regulation (EU) 2016/679), Article 28; Data Protection Commission guide to controller-processor contracts · dataprotection.ie · Checked 10 October 2026
Software is protected by copyright, and the developer who writes it is the first owner unless they are the business’s employee. An assignment of the copyright to the customer is effective only in writing, signed by or on behalf of the developer.
Applies to: the business commissioning the software and the developer
Copyright and Related Rights Act 2000, sections 23 and 120 · irishstatutebook.ie · Checked 10 October 2026
Grants
Access Advice: Digital Discovery (Enterprise Ireland)
Up to 80% grant funding to a maximum of €5,000 to hire an expert to put Digital Foundations in place or take a first or next step in artificial intelligence.
Who qualifies: Companies Enterprise Ireland supports; smaller local businesses are usually served by their Local Enterprise Office instead, so confirm eligibility with Enterprise Ireland before engaging anyone.
enterprise-ireland.com · Checked 10 October 2026
Digital Process Innovation (Enterprise Ireland)
Up to 50% grant funding towards implementing new digital production or delivery methods, covering an internal implementation team and external expertise.
Who qualifies: Start-ups, SMEs and large companies that Enterprise Ireland supports; confirm eligibility and apply before the project starts.
enterprise-ireland.com · Checked 10 October 2026
What ai features and chatbots costs, and why
What jobs on Talqero came to
Not enough comparable jobs yet to publish a range here. Talqero shows a price range only once at least five comparable jobs, agreed prices or offers exist — a range from fewer would describe a handful of jobs, not the market. Post your job and compare the offers you get.
What affects the price
- How well defined the task is and how good answers must be
- Amount and state of the documents or data it uses
- Integration with the website, app or internal systems
- Personal or sensitive data involved, and safeguards needed
- Ongoing usage volume, which drives provider fees
- Evaluation, monitoring and support after launch
What you should get at the end
- Documentation of the model, provider, prompts, data sources and limits
- Test examples and the results achieved before launch
- Code and configuration in the business’s repository, with a written assignment or licence
- Notes on personal data, where the provider processes it, and any impact assessment
What the provider should hand over
- Hand over prompts, configuration, code and the test results
- Explain costs, monitoring and how to switch the feature off
- Give the business notes for its staff on using the feature well
Safety
- AI can state wrong answers confidently; keep a person reviewing anything with legal, financial or safety consequences.
- Check the AI provider’s terms on whether your inputs are used to train its models, and where data is processed.
- Do not put customers’ personal data into an AI tool without a lawful basis and a contract with the provider.
- Tell users when they are talking to an AI, and give them a way to reach a person.
AI features and chatbots: before you hire
Questions to ask before you hire
- Which AI provider will you use, and is my data used to train its models?
- Where is my data processed, inside or outside the EU?
- How will you test that the answers are accurate enough?
- What happens when the AI does not know the answer?
- What will the usage cost me each month at my volume?
What you can do yourself
Staff can safely try general AI assistants on non-confidential tasks, but anything customer-facing or using personal data needs a proper build with safeguards and a privacy review.
What to put in your task
- What do you want the AI to do?
- Where will it be used?
- Will it handle personal data about customers or staff?
- Do you have the documents or examples it should learn from?
Photos that help
- A few real examples of the questions or documents the AI will handle, with personal data removed
- Examples of good answers or outputs
- Screenshots of where the feature should appear
App and software development
Need ai features and chatbots? Describe the job.
Post it once, free. Professionals anywhere in Ireland reply with their own price and when they could start. You choose, and pay them directly.
Questions about ai features and chatbots
Does ai features and chatbots need a licence in Ireland?
No licence is required for this work in Ireland (source: www.irishstatutebook.ie). Ask instead for references and photographs of similar jobs.
Do I have to tell customers they are talking to a chatbot?
Under Article 50 of the EU AI Act, AI systems that interact directly with people must be designed so people are told they are dealing with an AI, unless that is obvious. That obligation applies from 2 August 2026 under the Regulation as published, and it is good practice already.
Can I use customer data with an AI tool?
Only with a lawful basis under the GDPR, a privacy notice that covers it, and a contract with the AI provider as your processor. Check whether the provider stores inputs, trains on them and processes them outside the EU.
Is my AI feature high-risk under the AI Act?
Most business uses, such as answering FAQs or drafting text, are not. Uses in hiring, credit, education or essential services can be high-risk with stricter rules; take legal advice before building those.
Does my team need training?
The AI Act requires businesses using AI to take measures for a sufficient level of AI literacy among the staff who use it. A short briefing on what the tool does well and badly is a sensible start.