Questions
Short, and without dodging. Where an answer is uncomfortable it is still here.
- What does this cost me as a customer?
- Nothing. You pay the business the price it named, directly, and nothing on top. We take no commission on the job; what we do charge for is on the fees page.
- When does the business get my money?
- That is between you and the business: you agree how and when, and pay them directly. No money passes through this platform, so there is nothing here to hold it up or take a share of.
- What if the work is bad?
- Do not accept it, and write in the conversation what is missing. If that gets nowhere, open a dispute: a named member of staff reads what both of you said and showed, decides within seven days, and writes down why.
- Can I just cancel?
- Before the work starts, yes, with a written reason the business reads. After that, what is owed for work already done is between the two of you — and if you cannot agree, a person decides, because by then both sides have done something.
- Who sees my address?
- Nobody until you have chosen a business. After that only that business, and once the job is finished it goes back out of view. Our staff see it only when they are answering a complaint.
- Why do you not recommend one of the offers?
- Because we would be putting a price in front of competing businesses. That is precisely the conduct Article 101 TFEU catches — and it would not be a recommendation to you either, but a bet with our money at your expense.
- Do you sell my data?
- No, and there is nothing here to do it with: no third-party analytics, no trackers, no third-party services on this site. We count visits ourselves, without cookies and without keeping your IP address. That is also why you see no cookie banner.
- Can I take work as a private person?
- Yes, if you really are one. Before your first offer you say whether you work as a private individual or as a business, and the customer sees the answer, because consumer law protects them against a trader and not against another private person. Somebody who does this work regularly for profit is a trader and must say so; a business gives its legal and contact details before it can offer, and the customer sees those too.
Describe your task. Let the experts reply.
Posting a task costs you nothing and commits you to nothing. You see the offers, and then you decide.